1. Our guarantee: Aballu Truffles is fully committed to providing excellent service. If you have sent one of our products, or indeed received one, with which you are not completely satisfied, please contact us with your comments; we will do all we can to put it right for you. Where possible, we will try to respond to all complaints within 24 hours.

2. All Aballu Truffles products may contain traces of nuts or nut oils.

3. We take payment at the time of order, not necessarily the time of dispatch. This is to ensure there are no last minute hitches to getting your gift delivered on time.

4. Any offers we make are designed to be used independently, and are not available in conjunction with any other offer.

5. No order is accepted by Aballu Truffles until the order has been checked & approved. If there is a problem we will email you within three working days.

6. We reserve the right to edit any message that contains offensive and/or inappropriate content.

7. In the unlikely event that we cannot satisfy your order due to stock unavailability, we will contact you to offer you an alternative. However, if this would prevent us from meeting your required delivery date, we will send suitable substitutes of the same or higher value and contact you afterwards.

8. You may cancel orders for items at any time within 8 days of receipt without reason, for a refund of the full purchase price less postage and packing charges. This is conditional on the return of goods to us in their original packaging and good condition within 14 days of the date of cancellation. Returning items under this Guarantee is the responsibility of the purchaser. We do not accept responsibility for return postage costs or items lost or damaged in transit to us or in any other circumstances beyond our control, except at our discretion.

9. We do not dispatch goods on Sundays.

10. We reserve the right to obtain further security information from our customers for orders over a set price. Please note this may affect the arrival date of your order should we be unable to contact you.

11. These Terms and Conditions do not affect your statutory rights.